Terms of Service - Easy note organization on NotesBoxes.info
Effective Date: January 1, 2025
1. Introduction
These Terms of Service govern your access to and use of the website and services provided by NotesBoxes (100 Queen Street West, Toronto, Ontario M5H 2N2, Canada; Phone: +14160005191; Business ID: 038634951) via NotesBoxes.info.
2. Services
NotesBoxes provides easy note organization services, including personal consultations, group workshops, and ongoing support.
2.1 Rescheduling
If you need to reschedule a booked service, please notify us at least 48 hours before the scheduled time by using our contact form or by calling +14160005191. Rescheduling requests made within 48 hours of the session may incur an additional fee.
2.2 Cancellation and No-Refund Services
Certain premium sessions are offered without refund due to limited availability and personalized preparation. In such cases, this is clearly stated at the time of booking. We justify this policy by the fixed allocation of resources and preparatory work performed for each session.
3. Info Products
Our info products include digital guides, templates, and recorded workshops.
3.1 Access and Delivery
Upon purchase, access is granted immediately via email. Ensure your email address is correct, as no further delivery attempts will be made.
3.2 Refunds for Info Products
Digital products are provided instantly and may not be returned. However, if technical issues prevent access, please contact us within 7 days. Valid requests will be honored by restoring access or providing an alternative format.
4. Goods
Physical goods, such as branded notebooks and organizational tools, are shipped from our facility.
4.1 Shipping and Delivery Times
We process orders within 3 business days. Delivery time varies by location.
4.2 Returns and Exchanges
If a product arrives damaged or defective, notify us within 14 days. We will arrange a replacement or a reimbursement to your original payment method after receiving the returned item in its original packaging. For all returns, use the provided return label or arrange a carrier of choice, ensuring the item is securely packaged.
5. Refund Policy
This section outlines how refunds are handled across our offerings.
- Services: Eligible service fees will be credited back to your original payment method within 14 days after confirmation. Exclusive no-refund sessions are excluded as described in section 2.2.
- Info Products: Access issues addressed within 7 days may result in re-download access. No refunds are issued for digital downloads after successful delivery.
- Goods: Approved returns are refunded to the original payment method within 10 days of receiving the returned item.
6. Contact Information
For any questions or to initiate a request, please use our contact form, call +14160005191, or write to us at 100 Queen Street West, Toronto, Ontario M5H 2N2, Canada.
7. Changes to These Terms
NotesBoxes may update these terms at any time. The version effective on NotesBoxes.info will carry the date. Continued use after updates constitutes agreement.
8. Governing Law
These terms are governed by the laws of Ontario, Canada.
9. Business Information
NotesBoxes
Business ID: 038634951
100 Queen Street West, Toronto, Ontario M5H 2N2, Canada